Tips & guides

Practical advice on carpet care, water damage, mold and insurance claims from our crew in Rapid City.

How water damage claims usually work in South Dakota

Most homeowners policies written in South Dakota respond to water losses that happen fast and by accident — a supply line that lets go in a February cold

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Signs of mold you can check without opening a wall

Mold you can't see usually announces itself in four ways: smell, sight, humidity, and history.

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Getting an RV interior ready before rally week

If your rig has been parked since last fall and you plan to use it during rally week, get the interior cleaned two to four weeks out rather than the first

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Why area rugs get cleaned off-site

Most area rugs come out better when they leave the house. The reason is water and what sits under the rug.

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What it takes to remove pet urine from carpet

Pet urine is a three-layer problem, and that is why a rented machine or a spray bottle rarely fixes it.

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Why service areas stop where they do in the Hills

The service map has a practical reason behind it: water damage work is not a one-visit job.

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What slows down drying out a wet basement

Drying a wet basement slows down for a handful of predictable reasons: water that soaked into the pad and wicked up the drywall before anyone got there,

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What changes the price of a carpet cleaning job

Most carpet cleaning quotes in Rapid City come down to four things: how much floor we actually have to cover, how dirty it is, what's in the carpet

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What happens on an after-hours water damage call

When you call about water damage after hours, the first thing that happens is a conversation, not a dispatch ticket.

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After a burst pipe, step by step

Turn the water off first, then deal with everything else. The main shutoff in most Rapid City homes sits where the supply line enters the house — often on

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